Remote Client Accounts Coordinator - AR & Billing

Enterprise Fleet Management, Inc.; St. Louis (MO); Remote; USD 29,000 - 30,000; Full time

Benefits offered by this job

Paid vacation and time off

Medical, dental, and vision insurance

Health savings account

Life and disability insurance

Fertility benefits

Employee Assistance Programs

401(k) employer match

Discounts and more

Job summary

Enterprise Fleet Management, Inc. is seeking a Client Account Coordinator - Collections to support accounts receivable and billing. This full-time remote role focuses on researching billing questions, contacting customers, and serving as the main AR/billing contact for local teams and clients.

The ideal candidate will be detail-oriented, organized, and able to build relationships while delivering excellent customer service from a home office in the Greater St. Louis area.

Qualifications

• Minimum 2 years accounting, billing or AR experience.
• Minimum 2 years customer service experience.
• Intermediate proficiency with MS Excel.
• Some college coursework in Accounting or Business preferred.
• Accounting software knowledge preferred (QuickBooks, PeopleSoft Financials, etc).

Responsibilities

• Research and contact customers on accounts receivable balances via phone and email to obtain payment and negotiate plans.
• Act as a subject matter expert for billing and AR, providing timely responses to escalated issues from offices and customers.
• Identify risky accounts and provide problem resolution when needed.
• Escalate problem accounts to AR leadership based on risk and past due amounts.
• Complete detailed account reconciliations and apply payments per policies.
• Perform AR maintenance in PeopleSoft AR, compliant with accounting rules.
• Partner with other departments to research and process billing transactions.
• Review, research, and clear AR balance sheet accounts.
• Manage banking information for automatic and manual transfers.

Skills

Accounts receivable

Billing

Customer service

Excel

Accounting software

Education

Some college coursework in Accounting or Business

Tools

Microsoft Excel

QuickBooks

PeopleSoft Financials

Job description

Enterprise Fleet Management, Inc. is seeking a Client Account Coordinator - Collections to support accounts receivable and billing. This full-time remote role focuses on researching billing questions, contacting customers, and serving as the main AR/billing contact for local teams and clients.

The ideal candidate will be detail-oriented, organized, and able to build relationships while delivering excellent customer service from a home office in the Greater St. Louis area.