Billing & Payments Specialist — Growth & Benefits

Total Quality Logistics; Milford (OH); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with company match

Tuition reimbursement (up to 5,000/yr)

Employee referral bonuses

Great Place to Work with 900+ awards

Job summary

Total Quality Logistics in Milford, OH is seeking a Billing and Payment Coordinator to process payments and billing for customers. You will be trained in invoicing, payment processing, billing audits, and payment resolution to support trusted partnerships with customers and transportation partners.

The role emphasizes accuracy and clear communication, with emphasis on teamwork. The starting pay is $16.50 per hour, and the company offers comprehensive benefits, mentorship, and structured paths

Qualifications

• Some office, clerical or billing experience is preferred but not required.
• You are driven by helping customers and others.
• You are organized and detail-oriented.
• You have great communication skills.

Responsibilities

• Process incoming paperwork for billing and accounts payable.
• Review documents for accuracy and completeness.
• Make outbound calls to resolve paperwork issues.
• Communicate with sales teams and customers to resolve billing discrepancies.
• Answer incoming calls and route to the appropriate team.

Skills

Customer service orientation

Organized

Attention to detail

Communication skills

Team player

Coachable

Job description

Total Quality Logistics in Milford, OH is seeking a Billing and Payment Coordinator to process payments and billing for customers. You will be trained in invoicing, payment processing, billing audits, and payment resolution to support trusted partnerships with customers and transportation partners.

The role emphasizes accuracy and clear communication, with emphasis on teamwork. The starting pay is $16.50 per hour, and the company offers comprehensive benefits, mentorship, and structured paths