Logistics Customer Service Specialist

Total Quality Logistics; Columbus (OH); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health, dental and vision coverage

401(k) with company match

Tuition and training reimbursement

Employee discounts

Financial wellness planning

Employee referral bonus opportunities

Job summary

Total Quality Logistics is seeking a Customer Service Coordinator in Columbus, OH. This role includes extensive training to develop expertise in transportation management, supporting sales and shipping activities.

The position offers a starting pay of $16.50/hour along with a comprehensive benefits package, including health coverage and 401(k) options.

Successful candidates will have strong communication skills and a proven history in customer service.

Qualifications

• 1+ year customer service experience preferred.
• Strong verbal communication skills – face to face and over the phone.
• Ability to take ownership of responsibilities and see tasks through completion.

Responsibilities

• Become the subject matter expert on all administrative tasks related to your aligned account(s).
• Document and manage all tasks in our internal systems.
• Provide excellent customer service to internal and external stakeholders.

Skills

Customer service experience

Strong verbal communication skills

Proficient in Microsoft Office

Job description

Total Quality Logistics is seeking a Customer Service Coordinator in Columbus, OH. This role includes extensive training to develop expertise in transportation management, supporting sales and shipping activities.

The position offers a starting pay of $16.50/hour along with a comprehensive benefits package, including health coverage and 401(k) options.

Successful candidates will have strong communication skills and a proven history in customer service.