Billing & Payments Specialist — Detail‑Oriented Growth

Total Quality Logistics; Independence Township (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, dental and vision

401(k) with company match

Tuition reimbursement

Employee discounts

Financial wellness planning

Job summary

Total Quality Logistics is seeking a Billing and Payment Coordinator in Independence, Ohio to support billing and payments operations for customers and partners. You will be trained to specialize in invoicing, payment processing, and billing audits, contributing to trusted relationships with customers and transportation partners.

The role offers starting pay around $17.50–$18.50/hour with growth potential, benefits including health/dental/vision, a company-matched 401(k), tuition reimbursement

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with a focus on accuracy.
• Able to resolve issues calmly and professionally.
• Experience in office, clerical, or billing roles is a plus but not required.

Responsibilities

• Process incoming paperwork for billing and accounts payable.
• Review documents for accuracy and completeness.
• Make outbound calls to resolve paperwork issues.
• Communicate with sales teams and customers to resolve billing discrepancies.
• Answer incoming calls and route them to the appropriate team.

Skills

Communication skills

Organized

Detail-oriented

Customer service mindset

Team player

Job description

Total Quality Logistics is seeking a Billing and Payment Coordinator in Independence, Ohio to support billing and payments operations for customers and partners. You will be trained to specialize in invoicing, payment processing, and billing audits, contributing to trusted relationships with customers and transportation partners.

The role offers starting pay around $17.50–$18.50/hour with growth potential, benefits including health/dental/vision, a company-matched 401(k), tuition reimbursement