Billing & Payments Specialist

First Chicago Insurance Company; Bedford Park (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive benefits package

Medical and Dental coverage

401k with company match

Paid time off and holidays

Tuition reimbursement

Job summary

First Chicago Insurance Company is seeking a Direct Bill Assistant for a busy call center south of Midway Airport to provide excellent customer service. You will handle inbound billing calls, collect payments, and respond to inquiries while supporting accounting tasks.

The role emphasizes accuracy, multitasking, and strong communication skills, with a benefits package and opportunities for growth within the department.

Qualifications

• Pleasant phone demeanor and professional presence are required.
• Detail orientation and accurate data entry are essential.
• Ability to multitask and manage multiple billing queries simultaneously.
• Proficient communication skills for internal and external customers.
• Experience with Excel and Word is preferred.

Responsibilities

• Handle high volume inbound calls from insureds regarding billing.
• Take payments and billing questions by phone.
• Process payments received by mail, phone, walk-ins and online into billing systems.
• Close and reconcile all payment batches daily and record journal entries.
• Assist with other accounting projects as needed.

Skills

Pleasant phone demeanor

Detail oriented

Multitasking

Communication skills

Excel

Word

Education

High school education

Associates degree in business or accounting

Tools

Excel

Word

Job description

First Chicago Insurance Company is seeking a Direct Bill Assistant for a busy call center south of Midway Airport to provide excellent customer service. You will handle inbound billing calls, collect payments, and respond to inquiries while supporting accounting tasks.

The role emphasizes accuracy, multitasking, and strong communication skills, with a benefits package and opportunities for growth within the department.