Billing & Payments Specialist - Call Center

First Chicago Insurance Company (FCIC; Bedford Park (IL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Competitive Salaries

Medical and Dental

401k with company match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Job summary

First Chicago Insurance Company (FCIC) is seeking a Direct Bill Assistant in Bedford Park, Illinois, to provide excellent customer service in our busy call center. The role involves handling billing inquiries, processing payments, and aiding in various accounting tasks.

The ideal candidate has strong communication skills, attention to detail, and can multitask effectively. Comprehensive benefits and competitive salaries are offered based on experience and qualifications.

Qualifications

• Pleasant phone demeanor is a must.
• Strong ability to multitask.
• Detail oriented and proficient in data entry.

Responsibilities

• Handle high volume of inbound calls regarding billing.
• Process payments and billing questions by phone.
• Work with the underwriting department to resolve billing matters.
• Assist with other accounting projects as needed.

Skills

Customer service

Data entry

Multitasking

Communication skills

Proficiency in Excel

Proficiency in Word

Education

High School education

Associates degree in business or accounting

Job description

First Chicago Insurance Company (FCIC) is seeking a Direct Bill Assistant in Bedford Park, Illinois, to provide excellent customer service in our busy call center. The role involves handling billing inquiries, processing payments, and aiding in various accounting tasks.

The ideal candidate has strong communication skills, attention to detail, and can multitask effectively. Comprehensive benefits and competitive salaries are offered based on experience and qualifications.