Billing Operations Supervisor (Hybrid)

Penn Medicine; Philadelphia (Philadelphia County); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Penn Medicine is seeking a Supervisor of Billing in Philadelphia, PA, at Hospital of the University of Pennsylvania. The role oversees daily billing operations, ensuring accurate charges, timely payments, and effective denial management.

Hybrid schedule with 7:00am–3:30pm shifts supports departmental revenue goals. The ideal candidate has a Bachelor’s in business/healthcare with 3+ years of supervisory experience or a HS diploma with 7+ years of billing/revenue cycle background.

Qualifications

• Bachelor's degree in business, accounting, or healthcare AND 3+ years supervisory or managerial experience and previous exposure to hospital or physician billing (required)
• OR High School Diploma/GED and 7+ years billing/revenue cycle experience
• Basic knowledge of EHR programs, Medical Terminology, ICD-10, CPT, HCPCS codes and coding processes
• Basic skill level in Microsoft PowerPoint; knowledge of clinical billing and collections
• Thorough understanding of healthcare reimbursement and denial management processes
• Strong written and verbal interpersonal skills
• Leadership abilities with communication, analytical, and organizational skills (preferred)
• Intermediate level skill in Microsoft Excel and Microsoft Word (preferred)
• Ability to develop and implement policies and procedures (preferred)

Responsibilities

• Establishes and monitors auditing and clinical billing office policies and procedures to maximize revenue
• Distributes work to drive productivity
• Ensures timely AR activity to maximize revenue
• Directs Data Entry, Charge Capture, Cash Posting, Follow-Up, and Customer Service staff
• Plans, coordinates, and implements staff training and performance evaluations
• Manages staff: hiring, assignments, performance, and mentoring
• Keeps current on reimbursement and billing changes and implements updates
• Analyzes and optimizes policies to maximize reimbursement in line with third-party guidelines
• Performs duties per Penn Medicine values, policies, and procedures
• Supports unit, department, and health system goals

Skills

EHR knowledge

Billing codes ICD-10

Microsoft PowerPoint

Microsoft Excel

Communication skills

Leadership

Education

Bachelor's degree in business, accounting, or healthcare

3+ years supervisory/managerial experience

Job description

Penn Medicine is seeking a Supervisor of Billing in Philadelphia, PA, at Hospital of the University of Pennsylvania. The role oversees daily billing operations, ensuring accurate charges, timely payments, and effective denial management.

Hybrid schedule with 7:00am–3:30pm shifts supports departmental revenue goals. The ideal candidate has a Bachelor’s in business/healthcare with 3+ years of supervisory experience or a HS diploma with 7+ years of billing/revenue cycle background.