Billing Operations Specialist

New River Electrical Corporation; Roanoke (VA); On-site; USD 52,000 - 70,000; Full time

Job summary

New River Electrical is seeking a Billing Administrator to support internal and external billing processes, ensuring accuracy, compliance, and timely invoicing. The role gathers billing data, creates invoices, tracks lifecycles, and maintains communication with Operations on discrepancies.

The ideal candidate brings strong Excel/Word skills, 5+ years of related experience, and a detail-oriented, organized mindset to ensure smooth monthly billing operations and audits.

Qualifications

• High school diploma or equivalent; minimum of five years related work experience.
• Exceptional verbal, written and presentation skills.
• Proficiency in Microsoft Excel and Word.
• Proven ability to work effectively in a team environment.
• Highly organized with strong attention to detail.
• Ability to work under pressure with tight deadlines.
• Ability to multitask and prioritize financial and administrative functions.

Responsibilities

• Prepare and track billing information using Microsoft Excel, Smartsheet, or similar tools.
• Create and submit invoices to customers through client portals.
• Research and resolve billing issues, coordinating with customers, Financial Controls, and Project Management.
• Ensure compliance with client contracts, guidelines, and billing requirements.
• Enter invoices and credit memos into the accounting system.
• Verify payroll hours and billing rates against timesheets.
• Support monthly Work-in-Process reporting by confirming payment and billing data.
• Assist the Billing Supervisor with audits.
• Monitor overdue invoices and resolve outstanding issues.
• Maintain accurate billing and financial records; perform additional admin duties as needed.
• Perform other tasks as assigned by supervisor.

Skills

Attention to detail

Time management

Communication skills

Teamwork

Pressure handling

Multitasking

Education

High school diploma or equivalent

Tools

Excel

Word

Job description

New River Electrical is seeking a Billing Administrator to support internal and external billing processes, ensuring accuracy, compliance, and timely invoicing. The role gathers billing data, creates invoices, tracks lifecycles, and maintains communication with Operations on discrepancies.

The ideal candidate brings strong Excel/Word skills, 5+ years of related experience, and a detail-oriented, organized mindset to ensure smooth monthly billing operations and audits.