Billing Administrator

New River Electrical Corporation; Roanoke (VA); On-site; USD 52,000 - 70,000; Full time

Job summary

New River Electrical is seeking a Billing Administrator to support internal and external billing processes, ensuring accuracy, compliance, and timely invoicing. The role gathers billing data, creates invoices, tracks lifecycles, and maintains communication with Operations on discrepancies.

The ideal candidate brings strong Excel/Word skills, 5+ years of related experience, and a detail-oriented, organized mindset to ensure smooth monthly billing operations and audits.

Qualifications

• High school diploma or equivalent; minimum of five years related work experience.
• Exceptional verbal, written and presentation skills.
• Proficiency in Microsoft Excel and Word.
• Proven ability to work effectively in a team environment.
• Highly organized with strong attention to detail.
• Ability to work under pressure with tight deadlines.
• Ability to multitask and prioritize financial and administrative functions.

Responsibilities

• Prepare and track billing information using Microsoft Excel, Smartsheet, or similar tools.
• Create and submit invoices to customers through client portals.
• Research and resolve billing issues, coordinating with customers, Financial Controls, and Project Management.
• Ensure compliance with client contracts, guidelines, and billing requirements.
• Enter invoices and credit memos into the accounting system.
• Verify payroll hours and billing rates against timesheets.
• Support monthly Work-in-Process reporting by confirming payment and billing data.
• Assist the Billing Supervisor with audits.
• Monitor overdue invoices and resolve outstanding issues.
• Maintain accurate billing and financial records; perform additional admin duties as needed.
• Perform other tasks as assigned by supervisor.

Skills

Attention to detail

Time management

Communication skills

Teamwork

Pressure handling

Multitasking

Education

High school diploma or equivalent

Tools

Excel

Word

Job description

Position Description

New River Electrical is seeking a self-motivated, detail-oriented Billing Administrator to join our team. This role is essential in supporting both internal and external billing processes to ensure accuracy, compliance, and timely invoicing.

The Billing Administrator will be responsible for gathering and organizing billing data, creating and submitting invoices through client platforms, tracking invoice lifecycles, ensuring contract compliance, and maintaining communication with the Operations Team regarding any discrepancies.

Duties/Responsibilities

• Prepare and track billing information using Microsoft Excel, Smartsheet, or similar tools.
• Create and submit invoices to customers through various client portals.
• Research and resolve billing issues, coordinating as needed with customers, Financial Controls, and Project Management.
• Ensure compliance with client contracts, guidelines, and billing requirements.
• Enter invoices and credit memos into the accounting system.
• Verify payroll hours and billing rates against timesheets.
• Support monthly Work-in-Process reporting by confirming payment and billing data.
• Assist the Billing Supervisor with compiling information for internal and external audits.
• Monitor overdue invoices and assist in resolving outstanding issues.
• Maintain accurate billing and financial records; perform additional administrative duties as needed.
• Perform other tasks as assigned by supervisor.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position Requirements

Qualifications

• High school diploma or equivalent and a minimum of five (5) years of related work experience
• Exceptional verbal, written and presentation skills with ability to communicate in an effective manner
• Computer proficiency and expertise in Microsoft products, including Excel and Word.
• Proven ability to work effectively in a team environment.
• Highly organized with strong attention to detail.
• Ability to work under pressure with tight deadlines.
• Ability to multitask and prioritize day to day with financial and administrative functions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time.

Equal Opportunity Employer

It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment.