Billing Operations Lead - Multi-Site and Process Excellence

Pho Prime, LLC; Greensboro (NC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Life insurance

Long-term disability

401(k) benefits

Job summary

Southeast Connections LLC provides infrastructure solutions for the natural gas industry. The Billing Supervisor leads day-to-day billing operations, ensuring accurate, complete, and timely invoicing while supervising staff and supporting month-end close.

This hands-on role balances leadership with direct billing activity and performance monitoring. The ideal candidate will have strong billing and AR experience, exceptional analytical skills, and a proven ability to optimize processes across

Qualifications

• Strong knowledge of billing operations, accounts receivable, reconciliations, and accounting processes.
• Demonstrated supervisory or leadership experience within a billing or accounts receivable environment.
• Strong analytical, organizational, and problem-solving skills.
• Ability to research billing discrepancies and drive issues through resolution.
• Experience developing, documenting, and improving business processes.
• Strong attention to detail and commitment to accuracy.
• Effective communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Advanced Microsoft Excel skills.
• Experience with ERP systems, billing platforms, reporting tools, and business applications.
• Ability to work effectively with Accounting, Finance, Operations, and other internal stakeholders.

Responsibilities

• Supervise daily billing activities to ensure invoices are accurate, complete, and processed on time.
• Monitor billing workflows and ensure established procedures are consistently followed.
• Support standardization and documentation of billing processes across multiple locations and business units.
• Identify opportunities to improve billing accuracy, efficiency, and turnaround times.
• Maintain billing procedures, training materials, and process documentation.
• Assist with onboarding and training billing team members.
• Prepare and/or review billing-related accounting entries, including revenue accruals and journal entries.
• Partner with Accounting and Finance teams to support an accurate and timely month-end close.
• Perform and review account reconciliations related to billing activities.
• Research and resolve billing discrepancies and account variances.
• Support compliance with company accounting policies and revenue recognition requirements.

Skills

Billing operations

Accounts receivable

Leadership

Excel

ERP systems

Communication

Education

Bachelor's degree in Accounting/Finance/Business

Tools

ERP systems

Billing software

Reporting tools

Job description

Southeast Connections LLC provides infrastructure solutions for the natural gas industry. The Billing Supervisor leads day-to-day billing operations, ensuring accurate, complete, and timely invoicing while supervising staff and supporting month-end close.

This hands-on role balances leadership with direct billing activity and performance monitoring. The ideal candidate will have strong billing and AR experience, exceptional analytical skills, and a proven ability to optimize processes across