Billing Operations Lead: Invoicing & Analytics

Pho Prime, LLC; Greensboro (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Pho Prime, LLC is seeking a hands-on Billing Supervisor to lead the accounts receivable team and oversee daily billing operations in Greensboro, NC. The role supports accuracy in invoicing, unbilled and aged balances, and standardizes processes across locations.

The ideal candidate balances supervision with direct billing activities, reconciliations, reporting, and month-end tasks, driving continuous process improvements within a fast-paced environment.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field preferred but not required.
• 5+ years of progressive experience in billing, accounts receivable, accounting operations, or related function preferred.
• 2+ years of team lead or supervisory experience preferred.
• Experience within a multi-site or multi-entity organization preferred.
• Experience within construction, utilities, infrastructure, energy services, or related industry is a plus.
• Strong analytical and problem-solving skills.

Responsibilities

• Supervise day-to-day billing activities to ensure invoices are accurate, complete, and on time.
• Monitor billing workflows and ensure processes and procedures are consistently followed.
• Support standardization and documentation of billing processes across locations.
• Identify opportunities to improve billing accuracy, efficiency, and cycle times.
• Maintain billing procedures, documentation, and job aids.
• Assist with onboarding and training billing team members on established processes and systems.
• Prepare and review monthly billing entries including revenue accruals.
• Partner with Accounting to support month-end close and reconciliations.
• Develop dashboards and reports to communicate billing performance and issues.
• Escalate significant or high-dollar issues to management when appropriate.

Skills

Billing processes

Accounts receivable supervision

Advanced Microsoft Excel

Analytical problem solving

ERP systems & billing tools

Cross-functional collaboration

Process improvement

Education

Bachelor's degree in Accounting, Finance, Business, or related field

Tools

Microsoft Excel

ERP systems

Billing platforms

Reporting applications

Dashboard tools

Job description

Pho Prime, LLC is seeking a hands-on Billing Supervisor to lead the accounts receivable team and oversee daily billing operations in Greensboro, NC. The role supports accuracy in invoicing, unbilled and aged balances, and standardizes processes across locations.

The ideal candidate balances supervision with direct billing activities, reconciliations, reporting, and month-end tasks, driving continuous process improvements within a fast-paced environment.