Billing Operations Analyst: Revenue Assurance & Analytics

Fidium; Pittsburgh (Allegheny County); On-site; USD 75,000 - 114,000; Full time

Benefits offered by this job

401(k) matching

Medical, Rx, Dental and Vision

Disability insurance

Flexible spending account

Health savings account

Life insurance

Tuition reimbursement

Paid vacation and personal days

Paid holidays

Employee Assistance Program

Annual bonus program

Job summary

Fidium Fiber is seeking a Revenue Assurance analyst in Pittsburgh to audit invoices, validate pricing, and drive revenue accuracy across billing systems. You will analyze data to identify root causes and collaborate with cross-functional teams to reduce monthly adjustments.

Join a team that values technical problem solving, offers growth opportunities, and a comprehensive benefits package while delivering reliable fiber services to customers and communities.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum of 7 years in Revenue Assurance methods and procedures management.
• Minimum of 10 years knowledge of Billing Support Systems with emphasis on end user billing processes.
• Must have SQL and data queries skills.

Responsibilities

• Audit invoices and validate pricing across Product Workbook, Contracts and Tariffs.
• Identify and recover revenues; lead cross-department initiatives.
• 2nd Tier support for CARE billing issues and escalations.
• Lead UAT on new products and drive billing process improvements.
• Coordinate metrics and ensure compliance with billing policies.
• Track carrier AR and resolve issues with outside contractors.

Skills

SQL

Data analysis

Billing knowledge

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

PRISM

Kenan

Excel

PowerPoint

Job description

Fidium Fiber is seeking a Revenue Assurance analyst in Pittsburgh to audit invoices, validate pricing, and drive revenue accuracy across billing systems. You will analyze data to identify root causes and collaborate with cross-functional teams to reduce monthly adjustments.

Join a team that values technical problem solving, offers growth opportunities, and a comprehensive benefits package while delivering reliable fiber services to customers and communities.