Billing & Office Support Specialist – Customer Service

Woodford Oil Co; Reedsville (WV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Vacation

Paid Holidays

PTO and Employee Fuel Discounts

Job summary

Woodford Oil Company in Reedsville, WV, is seeking a General Office / Customer Service / Billing Assistant to support daily operations, invoicing, and customer communications. This role requires attention to detail, discretion, and strong Microsoft Office skills.

You will assist with counter sales, field inquiries, and data entry for invoices, while maintaining accurate records and collaborating with suppliers, customers, and colleagues.

Qualifications

• Must be able to work amicably with other assistants, office staff, virtual assistants, billing clerks or general accounting staff.
• Knowledge of MAC computer systems.
• Working knowledge of general office equipment.
• Excellent written and verbal communication skills.
• Able to lift 50 pounds.
• High School diploma; further education will be a plus.
• Efficient with Microsoft Office 365 products including Excel, Word and Outlook.

Responsibilities

• Perform daily work in ways that optimize efficiency.
• Sort and distribute communications in a timely manner.
• Maintain trusting relationship with suppliers, customers and colleagues.
• Perform counter sales and help with walk-in customer service when necessary.
• Collect all information needed to enter and calculate invoices.
• Check the data input in the accounting system to ensure accuracy of final invoice.
• Receive and assist with inbound call traffic, emails, or other forms of communication with customers and co-workers.

Skills

Attention to detail

Discretion

Written and verbal communication

Microsoft Office proficiency

Education

High School diploma

Further education encouraged

Tools

MAC computer systems

General office equipment

Microsoft Office 365 (Excel, Word, Outlook)

Job description

Woodford Oil Company in Reedsville, WV, is seeking a General Office / Customer Service / Billing Assistant to support daily operations, invoicing, and customer communications. This role requires attention to detail, discretion, and strong Microsoft Office skills.

You will assist with counter sales, field inquiries, and data entry for invoices, while maintaining accurate records and collaborating with suppliers, customers, and colleagues.