General Office / Customer Service / Billing Assistant

Woodford Oil Company; Reedsville (WV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Health Insurance Savings Plan after 60

401K

Paid Vacation

Paid Holidays

PTO

Employee Fuel Discounts

Job summary

Woodford Oil Company is seeking a General Office / Customer Service / Billing Assistant to support daily office operations and invoicing. The role emphasizes accuracy, discretion, and strong communication with customers and suppliers.

Ideal candidates will handle data entry, invoice calculations, and service inquiries while maintaining a positive relationship with the team and clients. On-site position with competitive pay based on experience.

Qualifications

• Must have strong attention to detail and discretion.
• Excellent written and verbal communication skills are required.
• Able to work with office assistants, billing clerks and accounting staff.
• Proficient with Microsoft Office 365 applications (Excel, Word, Outlook).
• Able to lift up to 50 pounds; prior office experience preferred.

Responsibilities

• Perform daily office tasks to optimize efficiency.
• Sort and distribute communications promptly.
• Maintain trusted relationships with suppliers, customers, and colleagues.
• Assist with counter sales and walk-in customer service as needed.
• Enter and calculate invoices and verify data in the accounting system.
• Handle inbound calls and emails from customers and co-workers.

Skills

Attention to detail

Communication skills

Team collaboration

Physical ability to lift 50 lbs

Customer service mindset

Education

High School diploma

Tools

Excel

Word

Outlook

Job description

Woodford Oil Company, 14573 Veterans Memorial Hwy, Reedsville, WV 26547 is a leading distributor of branded commercial fuels and industrial lubricants plus ancillary products and services.

Woodford Oil Company is currently looking for a General Office / Customer Service / Billing Assistant. The ideal candidate will be a hard-working professional able to undertake a variety of office tasks. This person should be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities

• Perform daily work in ways that optimizes efficiency
• Sort and distribute communications in a timely manner
• Maintain trusting relationship with suppliers, customers and colleagues
• Perform counter sales and help with walk-in customer service when necessary
• Collect all information needed to enter and calculate invoices
• Check the data input in the accounting system to ensure accuracy of final invoice
• Receive and Assist with inbound call traffic, emails, or other forms of communication with customers and co-workers

Requirements

• Must be able to work amicably with other assistants, office assistants, virtual assistants, billing clerks or general accounting staff
• Knowledge of MAC computer systems
• Working knowledge of general office equipment
• Excellent written and verbal communication skills
• Able to lift 50 pounds
• High School diploma.....Further education will be a plus
• Efficient with Microsoft Office 365 products including Excel, Word and Outlook

Woodford Oil Company offers competitive pay based on experience and qualifications.

Benefits

• Health Insurance
• Health Insurance Savings Plan after 60 days
• 401K
• Paid Vacation
• Paid Holidays
• PTO
• Employee Fuel Discounts