Billing & Office Operations Lead — Long-Term Care

Creative Solutions In HealthCare; Kaufman (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance

AD&D & Short-Term Disability

Life Insurance (Whole & Term)

Tuition Reimbursement

Paid Time Off

401(k) plan eligibility

Corporate Resources

Job summary

Creative Solutions In HealthCare seeks a dependable Business Office Manager to oversee financial and administrative operations in a long-term care setting. You will drive accurate billing, ensure regulatory compliance, and support smooth facility function through strong organization and teamwork.

The role emphasizes AR management, billing processing, claims submission, trust fund oversight, and timely Medicare/HMO billing.

Qualifications

• Experience in accounts receivable and general financial processes.
• Excellent organization and multitasking abilities.
• Proficient in typing and 10-key entry.
• Clear English communication, both written and spoken.
• Meets deadlines with accuracy and attention to detail.
• Cares genuinely for elderly and disabled individuals.
• Adheres to safety policies and patient rights.

Responsibilities

• Manage Accounts Receivable: maintain records, send collection letters, and follow up on past-due balances.
• Support Billing Operations: process monthly private pay billing, post cash deposits, verify financial details for new inquiries and admissions.
• Process Claims: submit and follow up on Medicare, MSP, Managed Care, and insurance claims.
• Oversee Resident Trust Funds: maintain trust fund records and ensure compliance with regulations.
• Ensure Timely Billing: complete Medicare/HMO claims by the 5th of each month and bill hospice promptly.
• Provide Training and Coverage: train staff for "3 Deep" office backup coverage.
• Collaborate with Teams: attend interdisciplinary meetings to review admissions, discharges, and payer changes.
• Support General Office Tasks: handle mail, update PCC records, verify financials for new admissions.

Skills

Accounts receivable

Organization

Typing & 10-key

English communication

Deadlines & accuracy

Elderly care empathy

Safety policies knowledge

Tools

PCC records

Job description

Creative Solutions In HealthCare seeks a dependable Business Office Manager to oversee financial and administrative operations in a long-term care setting. You will drive accurate billing, ensure regulatory compliance, and support smooth facility function through strong organization and teamwork.

The role emphasizes AR management, billing processing, claims submission, trust fund oversight, and timely Medicare/HMO billing.