Long-Term Care Office Manager: Billing & Compliance Lead

Creative Solutions in Healthcare - West; Dumas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

AD&D

Short-Term Disability

Life Insurance

Tuition Reimbursement for continued ed

Paid Time Off

Immediate 401(k) eligibility

Job summary

Creative Solutions in Healthcare - West is seeking a dependable Business Office Manager to oversee financial and administrative operations in a long-term care setting. You will ensure accurate billing, compliance, and smooth facility function, requiring strong organization and collaboration across teams.

The role emphasizes accounts receivable, billing processes, claims submission, and managing resident trust funds, with a focus on timely, accurate financials and staff training.

Qualifications

• Experience in accounts receivable and general financial processes.
• Excellent organization and multitasking ability.
• Proficient in typing, 10-key entry, and general computer use.
• Clear English communication, both verbal and written.
• Cares genuinely for elderly and disabled individuals.
• Adheres to safety policies and Patient Bill of Rights and Employee Responsibilities.

Responsibilities

• Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances.
• Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions.
• Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims.
• Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations.
• Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly.
• Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage.
• Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes.
• Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions.

Skills

Accounts receivable

Billing operations

Organizational skills

Multitasking

Typing/10-key

English communication

Tools

Microsoft Office

Job description

Creative Solutions in Healthcare - West is seeking a dependable Business Office Manager to oversee financial and administrative operations in a long-term care setting. You will ensure accurate billing, compliance, and smooth facility function, requiring strong organization and collaboration across teams.

The role emphasizes accounts receivable, billing processes, claims submission, and managing resident trust funds, with a focus on timely, accurate financials and staff training.