Billing Manager - Law Firm Ops & Process Lead

Parker Poe; Charlotte, Northern (NC, KY); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Parker Poe is seeking an experienced Billing Manager to lead a team of time and billing specialists and drive accurate, timely invoicing for clients. The role reports to the Controller and involves collaborating across attorneys, clients, and staff to maintain compliance and optimize processes.

The ideal candidate will have strong e-billing knowledge, a background in accounting/finance, and proven leadership in a law firm or professional services setting.

Qualifications

• Minimum five years of billing experience in a professional services setting with two years of people management.
• Bachelor’s degree in Accounting, Finance, or related field; or equivalent experience. Law firm billing experience preferred.
• Strong knowledge of e-billing software and reporting; familiarity with Elite/3E is highly preferred.

Responsibilities

• Oversee day-to-day billing activities to ensure accurate, timely invoicing to meet client deadlines.
• Supervise, train, develop, and evaluate a team of time and billing specialists.
• Collaborate with clients, attorneys, and support staff to resolve discrepancies in client billing reporting and accounts.
• Partner with General Counsel to ensure compliance with outside counsel guidelines.
• Maintain the eBilling hub and update billing software to reflect accurate rates and client instructions.
• Build billing reports and audit processes; generate monthly prebills as needed.
• Identify and implement process improvements to enhance accuracy and efficiency.

Skills

Billing management

Team leadership

e-billing software

Excel

Communication skills

Education

Bachelor's Degree in Accounting/Finance/Business Admin

Tools

Elite/3E

Legal Tracker

Tymetrix 360

CounselLink

Passport

Access

Job description

Parker Poe is seeking an experienced Billing Manager to lead a team of time and billing specialists and drive accurate, timely invoicing for clients. The role reports to the Controller and involves collaborating across attorneys, clients, and staff to maintain compliance and optimize processes.

The ideal candidate will have strong e-billing knowledge, a background in accounting/finance, and proven leadership in a law firm or professional services setting.