Billing Lead: Invoicing & Team Leadership

Record; Monroe (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) with company matching

PTO and holidays

Tuition reimbursement

Service awards

Job summary

ASSA ABLOY Entrance Systems in Monroe, NC is seeking a Local Billing Lead to guide a Billing Administrators team and ensure accurate invoicing for service calls. You will champion adherence to billing guidelines and drive timely processing.

You’ll partner with Accounts Receivable and field branches, coach staff, and implement process improvements to enhance customer satisfaction and reduce disputes.

Qualifications

• Associate’s Degree or equivalent required with 2+ years in billing or customer service.
• Proficient in Microsoft Office; Excel and Word essential.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Provide day-to-day leadership for Billing Administrators invoicing service calls.
• Process and oversee billing transactions ensuring accuracy and compliance.
• Audit team work, identify errors, and coach for improvement.
• Train staff on processes, systems, and best practices.
• Collaborate with Accounts Receivable and field branches to minimize disputes.

Skills

Billing processes

Microsoft Excel

Written and verbal communication

Attention to detail

Time management

Team coaching

Education

Associate’s Degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Spreadsheets

Job description

ASSA ABLOY Entrance Systems in Monroe, NC is seeking a Local Billing Lead to guide a Billing Administrators team and ensure accurate invoicing for service calls. You will champion adherence to billing guidelines and drive timely processing.

You’ll partner with Accounts Receivable and field branches, coach staff, and implement process improvements to enhance customer satisfaction and reduce disputes.