Billing & Invoicing Specialist

Service Sanitation, Inc; Gary (IN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Retirement contributions

Company-provided medical benefits

Overtime opportunities

Job summary

Service Sanitation, Inc. is seeking a detail-oriented Billing Specialist to coordinate daily billing activities, process invoices timely, and manage 28-day and monthly cycles.

You will work with internal teams and customers to resolve discrepancies, improve accuracy, and maintain clean billing records. The ideal candidate has an Associate degree or 2+ years of experience, strong Excel, Outlook and Word skills, and excellent organizational and communication abilities.

Qualifications

• Associate degree or a minimum of two years of relevant work experience preferred.
• Proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word.
• Strong attention to detail and commitment to maintaining accurate billing records.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and communication skills, with the ability to work effectively both independently and as part of a team.

Responsibilities

• Close and process work orders daily to ensure accurate and timely invoicing.
• Coordinate and manage 28-day and monthly billing cycles.
• Perform quality control reviews to ensure billing accuracy and compliance with established procedures.
• Assist customers with online bill payments, invoice access, and billing portal inquiries.
• Review and process customer requests for credits, billing adjustments, and invoice corrections.
• Maintain and manage customer billing platforms, including Ariba and Coupa.
• Prepare, review, and process customer lien waivers.
• Monitor and respond to billing requests submitted through Microsoft Teams.
• Collaborate with internal departments and customers to resolve billing discrepancies and inquiries.

Skills

Attention to detail

Time management

Communication skills

Teamwork

Problem solving

Education

Associate degree or 2+ years experience

Tools

Microsoft Office (Excel)

Microsoft Outlook

Microsoft Word

Job description

Service Sanitation, Inc. is seeking a detail-oriented Billing Specialist to coordinate daily billing activities, process invoices timely, and manage 28-day and monthly cycles.

You will work with internal teams and customers to resolve discrepancies, improve accuracy, and maintain clean billing records. The ideal candidate has an Associate degree or 2+ years of experience, strong Excel, Outlook and Word skills, and excellent organizational and communication abilities.