Billing Specialist

Universal Waste Systems, Inc.; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Universal Waste Systems, Inc. is seeking a Billing Specialist in Phoenix to review and prepare invoices, ensuring accuracy and complete billing data.

The role requires attention to detail, strong organizational and communication skills, and the ability to work independently or as part of a team. You will enter new accounts, close accounts, manage billing cycles, resolve discrepancies, and collaborate with other departments to provide timely reporting and analysis.

Qualifications

• 2–3 years of billing, accounting, or related experience.
• Knowledge of billing cycles and data entry.
• Familiarity with accounting principles.
• Strong written and verbal communication.
• Ability to work independently and as part of a team.

Responsibilities

• Review and prepare invoices for accuracy.
• Resolve billing discrepancies and disputes.
• Enter new accounts and close accounts in the data system.
• Maintain accurate billing records and reporting.
• Provide excellent customer service.
• Coordinate with other departments for timely reporting.
• Ensure compliance with relevant regulations.

Skills

Billing and invoicing

Data entry

Customer service

Attention to detail

Communication

Teamwork

Education

High School Diploma or GED

Bachelor's Degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Billing software

Job description

The primary role of the Billing Specialist is to review and prepare invoices, ensuring the accuracy and completeness of billing data, resolving billing issues and maintaining accurate records.

Essential Responsibilities

• Provide excellent customer service.
• Excellent organizational and communication skills, and the ability to work independently and as part of a team.
• Entering new accounts into the data system.
• Closing accounts.
• Service level changes.
• Managing customer accounts.
• Resolve billing issues, such as discrepancies and disputes.
• Assist with other accounting and finance functions as needed.
• Collaborate with other departments to ensure accurate and timely reporting and analysis.
• Maintain a working knowledge of company and industry products and services.
• Ensure compliance with account and financial regulations and policies.

Knowledge, Skills & Abilities

Knowledge of:

• Accounting and financial principles and practices.
• Modern office practices and procedures including the use of standard computer programs such as Microsoft Word, Excel, Outlook, Search Engines.
• Trash, recycling and organics industry.
• Written and communication skills.
• Billing cycles and data entry.

Ability to:

• Pay attention to detail.
• Work independently and as part of a team.
• Manage multiple priorities and meet deadlines
• Communicate professionally with customers.
• Manage the status of accounts and balances and identity inconsistencies.
• Respond to customer inquiries regarding billing and payment.
• To be productive without oversight.

Qualifications

• High School Diploma or GED required
• Bachelor's Degree preferred
• Minimum of 2-3 years of experience in billing, accounting or related field

Supplemental Information

Universal Waste Systems celebrates diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.