Billing Integrity Analyst

Bandwidth; Raleigh, Northern (NC, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Bandwidth in Raleigh, NC is seeking a Billing Quality Analyst to protect the accuracy and reliability of our billing operations across multiple platforms.

You will execute monthly billing cycles, assist with audits, set up accounts and apply rate updates under guidance, and resolve discrepancies with meticulous attention.

This role supports SOX/compliance, revenue assurance, and revenue share processes, contributing to end-to-end billing lifecycle.

Qualifications

• Billing operations experience with invoicing, audits, and rate updates.
• Ability to interpret service orders and rate sheets with guidance.
• Detail-oriented with focus on accuracy and SOX/compliance basics.

Responsibilities

• Execute portions of the monthly billing cycle across platforms, generate invoices, process manual lines, and document exceptions.
• Set up new customer billing accounts and apply rate updates from service orders and rate sheets.
• Assist with monthly SOX compliance audits, completing steps and escalating discrepancies.
• Support Revenue Assurance audits, gather data, run preliminary analysis, and document findings.
• Investigate standard billing discrepancies by analyzing data and platform records, escalating root causes.
• Assist with the monthly Revenue Share process, supporting data prep, invoice reconciliation, and customer communication.

Job description

Bandwidth in Raleigh, NC is seeking a Billing Quality Analyst to protect the accuracy and reliability of our billing operations across multiple platforms.

You will execute monthly billing cycles, assist with audits, set up accounts and apply rate updates under guidance, and resolve discrepancies with meticulous attention.

This role supports SOX/compliance, revenue assurance, and revenue share processes, contributing to end-to-end billing lifecycle.