Billing Quality Analyst: Precise Invoices & Audits

Bandwidth; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

100% Medical/Vision/Dental coverage

PTO and time-off programs

Wellness and family benefits

Job summary

Bandwidth is seeking a Billing Quality Analyst to protect accuracy and reliability across Bandwidth's billing operations. You will execute billing cycles, assist audits, set up accounts, and process rate updates within a multi-platform environment while building expertise across the full billing lifecycle.

The role emphasizes precise execution, audit readiness, and collaboration to prevent billing discrepancies and ensure on-time invoice delivery.

Qualifications

• Bachelor’s Degree required.
• 1+ years of billing experience.
• 1-2 years of analytical experience.
• Proficient MS Excel.
• Strong written and verbal communication.
• Attention to detail and problem solving.

Responsibilities

• Execute portions of the monthly billing cycle and generate invoices.
• Set up billing accounts and process rate updates.
• Assist with SOX compliance audits and document findings.
• Support Revenue Assurance audits and data analysis.
• Investigate billing discrepancies and escalate root causes.
• Support monthly Revenue Share and revenue close cycles.
• Maintain billing process documentation and SOX records.

Skills

Billing experience

Analytical thinking

Communication skills

MS Excel

Attention to detail

Adaptability

Education

Bachelor’s Degree

Tools

Salesforce

Netsuite

Intercom

Snowflake

SQL

Job description

Bandwidth is seeking a Billing Quality Analyst to protect accuracy and reliability across Bandwidth's billing operations. You will execute billing cycles, assist audits, set up accounts, and process rate updates within a multi-platform environment while building expertise across the full billing lifecycle.

The role emphasizes precise execution, audit readiness, and collaboration to prevent billing discrepancies and ensure on-time invoice delivery.