Billing Insights Analyst

Element Fleet Corporation; Baltimore (MD); On-site; USD 60,000 - 83,000; Full time

Job summary

Element Fleet Management seeks a Billing Business Analyst to transform billing data into insights that drive accuracy, customer experience, and operational efficiency. You will build dashboards, reports, and queries and partner with cross‑functional teams to turn data into recommendations.

The role emphasizes root‑cause analysis, proactive reviews for high‑volume clients, and ongoing improvement of billing processes. Strong data skills with Excel, BI tools, and SQL are highly valued.

Qualifications

• Experience in business analysis, data analysis, billing operations, finance operations, or related fields.
• Ability to interpret data, identify trends, and explain business impacts.
• Experience with reports, dashboards, spreadsheets, databases, or similar tools.
• Strong Excel skills for organizing and summarizing large data sets.
• Ability to translate business questions into data requirements and actionable insights.
• Demonstrated problem-solving and root-cause analysis skills.

Responsibilities

• Analyze billing data to generate actionable insights and monitor activity.
• Build and maintain dashboards, reports, queries, and analytical tools.
• Identify billing trends, variances, disputes, and improvement opportunities.
• Translate complex data into clear business insights for decisions.
• Support proactive billing reviews for high-volume clients.
• Partner with cross-functional teams to resolve data and process issues.
• Develop reporting on Billing Client Services performance and executive updates.

Skills

Analytical thinking

Data interpretation

Problem solving

Cross-functional collaboration

Business communication

Education

Bachelor’s degree preferred

Tools

Salesforce

Power BI

Tableau

SQL

Alteryx

Excel Power Query

Xcelerate

Mainframe

Job description

Element Fleet Management seeks a Billing Business Analyst to transform billing data into insights that drive accuracy, customer experience, and operational efficiency. You will build dashboards, reports, and queries and partner with cross‑functional teams to turn data into recommendations.

The role emphasizes root‑cause analysis, proactive reviews for high‑volume clients, and ongoing improvement of billing processes. Strong data skills with Excel, BI tools, and SQL are highly valued.