Billing Operations Data Analyst

Divisions Maintenance Group; Cincinnati (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401K match

Caregiver leave

Employee assistance program

Paid time off

Job summary

Divisions Maintenance Group in Cincinnati, OH is seeking a Billing Operations Analyst to optimize billing performance through data analytics and BI reporting. You will develop Power BI dashboards, automate reporting, analyze large datasets, and partner with Billing leadership to define KPIs and durable process improvements that scale with the business.

The role requires 3+ years in analytics, a Bachelor’s degree, and strong Excel/SQL experience; collaboration with Finance, IT, and Operations is

Qualifications

• Bachelor’s degree in Business Analytics, Finance, Accounting, IS, Data Analytics, or related field.
• 3+ years in business analytics, operations analytics, finance ops, or billing operations.
• Advanced Power BI: dashboards, DAX, data modeling, reports.
• SQL experience preferred.
• Advanced Excel (Power Query, Pivot Tables, XLOOKUP, INDEX/MATCH).
• Experience with ERP, billing, or financial systems.

Responsibilities

• Develop, maintain, and enhance Power BI dashboards and executive reporting.
• Analyze large datasets to identify trends, inefficiencies, and opportunities.
• Create recurring and ad hoc reports for Billing leadership.
• Define productivity, quality, and timeliness KPIs with stakeholders and deliver actionable reporting.
• Perform root cause analysis on billing exceptions and manual rework, and recommend fixes.
• Identify opportunities to automate manual billing processes.
• Document workflows and operational procedures.
• Support billing system enhancements and technology initiatives.
• Monitor operational metrics, billing accuracy, and SLA performance.
• Collaborate with Finance, Accounting, IT, and Operations on strategic initiatives.

Skills

Power BI

SQL

Excel

ERP systems

Analytical skills

Communication skills

In-person collaboration

Education

Bachelor’s degree

Tools

ERP systems

Job description

Divisions Maintenance Group in Cincinnati, OH is seeking a Billing Operations Analyst to optimize billing performance through data analytics and BI reporting. You will develop Power BI dashboards, automate reporting, analyze large datasets, and partner with Billing leadership to define KPIs and durable process improvements that scale with the business.

The role requires 3+ years in analytics, a Bachelor’s degree, and strong Excel/SQL experience; collaboration with Finance, IT, and Operations is