Billing Operations Data Analyst

dmg; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k) match

Caregiver leave

Employee assistance

Job summary

The Billing Operations Analyst at DMG leverages data, analytics, and business intelligence to improve the performance, efficiency, and accuracy of DMG’s Billing Operations team. This role focuses on developing Power BI dashboards, automating reporting, analyzing operational performance, and delivering insights that drive business decisions.

Working with the Billing Manager and cross-functional partners, you will define KPIs, perform root-cause analysis on billing issues, and implement durable

Qualifications

• Bachelor's degree required in relevant field.
• 3+ years in business analytics, operations analytics, finance ops, or billing ops.
• Advanced Power BI with DAX, data modeling, and report creation.
• SQL experience preferred.
• Advanced Excel (Power Query, Pivots, XLOOKUP, INDEX/MATCH).
• Experience with ERP, billing, or financial systems.
• Strong analytical, problem-solving, and communication skills.
• Ability to thrive in a fast-paced environment and meet in-person needs.

Responsibilities

• Develop, maintain, and enhance Power BI dashboards and executive reporting.
• Analyze large datasets to identify trends, inefficiencies, and opportunities.
• Create recurring and ad hoc reports for Billing leadership.
• Partner with Billing leadership and cross-functional stakeholders to define productivity, quality, and timeliness KPIs and deliver reporting that is actionable.
• Perform root cause analysis on billing exceptions and manual rework, tracing issues to originating system or process and recommending durable fixes.
• Identify opportunities to automate manual billing processes.
• Document workflows and operational procedures.
• Support billing system enhancements and technology initiatives.
• Monitor operational metrics, billing accuracy, and SLA performance.
• Collaborate with Finance, Accounting, IT, and Operations on strategic initiatives.
• Other duties as assigned by management.

Skills

Power BI

SQL

Excel (Advanced)

Data analytics

Communication

Education

Bachelor's degree in Business Analytics/Finance/Accounting/IS/Data Analytics

Tools

ERP systems

Job description

The Billing Operations Analyst at DMG leverages data, analytics, and business intelligence to improve the performance, efficiency, and accuracy of DMG’s Billing Operations team. This role focuses on developing Power BI dashboards, automating reporting, analyzing operational performance, and delivering insights that drive business decisions.

Working with the Billing Manager and cross-functional partners, you will define KPIs, perform root-cause analysis on billing issues, and implement durable