Billing & Engagement Operations Specialist (Hybrid)

CU Denver; Aurora (CO); Hybrid; USD 34,000 - 41,000; Part time

Job summary

University of Colorado Anschutz in Aurora is seeking an Engagement Operations Professional Working PERA Retiree to support the post-execution billing and invoicing lifecycle for faculty and provider consulting engagements.

They will help manage the CUI Consulting Billing shared inbox, which serves as a central communication pathway for reporting consulting hours, initiating customer billing, supporting vendor set-up, and responding to payment-status and process inquiries.

Qualifications

• Bachelor's or advanced degree in a related field.
• Experience using Outlook, Excel, Word and shared records/databases.
• Attention to detail with accurate, timely follow-through.

Responsibilities

• Monitor the CUI Consulting Billing inbox during assigned hours and follow procedures.
• Review faculty/provider submissions for complete billing information and follow up as needed.
• Coordinate billing requests and maintain records of status and next steps.
• Respond to routine invoicing questions using approved templates.
• Coordinate vendor setup communications and escalate nonstandard requests.
• Maintain records across contracting and invoicing databases and validate key fields.
• Develop desk procedures, templates, and FAQs to support operations.
• Analyze recurring issues and suggest process improvements.
• Prepare basic activity summaries and metrics such as inquiry volume and aging items.

Skills

Microsoft Outlook

Excel

Word

Data entry

Education

Bachelor's degree or higher

Job description

University of Colorado Anschutz in Aurora is seeking an Engagement Operations Professional Working PERA Retiree to support the post-execution billing and invoicing lifecycle for faculty and provider consulting engagements.

They will help manage the CUI Consulting Billing shared inbox, which serves as a central communication pathway for reporting consulting hours, initiating customer billing, supporting vendor set-up, and responding to payment-status and process inquiries.