Billing Disputes Specialist

U.S. Legal Support; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) and retirement planning

Paid time off and holidays

Employee assistance programs and more

Job summary

U.S. Legal Support is seeking a Billing Disputes Specialist to join our high-volume billing operations team in Houston.

You’ll ensure billing accuracy, resolve discrepancies, and support a seamless client experience through meticulous invoice processing and post­ing reliability. You will collaborate with internal teams, respond to client inquiries, and create ad hoc reports while maintaining strict confidentiality of sensitive financial information.

Qualifications

• 3–5 years of billing experience, preferably in legal or professional services.
• Experience working directly with clients on billing matters.
• Strong knowledge of billing processes, rate tables, and invoice review.
• Intermediate to advanced Excel skills.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple priorities in a deadline-driven environment.
• Strong communication and problem-solving skills.
• High level of professionalism and discretion with confidential information.

Responsibilities

• Process and generate invoices in a high-volume environment.
• Ensure all finalized invoices are accurately posted in the billing system.
• Review billing for accuracy, including rates, line items, and required documentation.
• Adhere to client-specific billing guidelines and rate tables.
• Identify, investigate, and resolve billing discrepancies such as incorrect rates, missing information, or invalid charges.
• Initiate and track billing disputes through resolution.
• Collaborate with internal teams to resolve client-reported issues.
• Respond to billing inquiries from clients, attorneys, and internal stakeholders.
• Create ad hoc reports using multiple data sources as needed.
• Maintain strict confidentiality of sensitive financial information.

Skills

Billing proficiency

Client communication

Problem solving

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

Excel

Job description

U.S. Legal Support is looking for a Billing Disputes Specialist to join our growing billing operations team. This role is ideal for someone who thrives in a fast-paced environment, has a strong eye for detail, and is passionate about delivering accurate, high-quality work for clients. In this position, you will play a critical role in ensuring billing accuracy, resolving discrepancies, and supporting a seamless client experience.

What You’ll Do

• Process and generate invoices in a high-volume environment
• Ensure all finalized invoices are accurately posted in the billing system
• Review billing for accuracy, including rates, line items, and required documentation
• Adhere to client-specific billing guidelines and rate tables
• Identify, investigate, and resolve billing discrepancies such as:
• Incorrect rates
• Missing or incomplete information
• Invalid or inaccurate charges
• Initiate and track billing disputes through resolution
• Collaborate with internal teams to resolve client-reported issues
• Respond to billing inquiries from clients, attorneys, and internal stakeholders
• Create ad hoc reports using multiple data sources as needed
• Maintain strict confidentiality of sensitive financial information

What We’re Looking For

• 3–5 years of billing experience, preferably in legal or professional services
• Experience working directly with clients on billing matters
• Strong knowledge of billing processes, rate tables, and invoice review
• Intermediate to advanced Excel skills
• Exceptional attention to detail and accuracy
• Ability to manage multiple priorities in a deadline-driven environment
• Strong communication and problem-solving skills
• High level of professionalism and discretion when handling confidential information

Why Join U.S. Legal Support

• Collaborative, team-oriented environment
• Opportunity to work with a growing, industry-leading organization
• Exposure to cross-functional teams and complex billing operations
• Competitive compensation and comprehensive benefits package, including:
• Medical, dental, and vision coverage
• 401(k) and retirement planning
• Paid time off and holidays
• Employee assistance programs and more

If you're someone who enjoys digging into details, solving problems, and making a direct impact on client satisfaction, we’d love to hear from you.