Billing Coordinator

Dentons; Chicago (IL); Hybrid; USD 70,000 - 92,000; Full time

Job summary

Dentons US LLP is hiring an E-Billing Coordinator to manage electronic billing processes for domestic clients and e-vendors. Hybrid role; in-office three days per week.

Responsibilities include administering billing, vendor profiles, reporting, troubleshooting, and ensuring compliance with electronic billing guidelines. Requires 2+ years in e-billing within a law firm or professional services setting.

Qualifications

• 2+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) in a law firm or professional services required.
• Experience with Elite Enterprise or 3E and ME-Billing applications.
• Excellent verbal and written communication skills.
• Self-starter that delivers superior customer service.
• Must be detail-oriented with excellent organizational skills.
• Ability to work in a fast-paced environment.
• Flexibility to work overtime, as needed.

Responsibilities

• Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security.
• Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team.
• Meet with billing attorney(s) or secretaries to discuss electronic billing processes.
• Generate and distribute e-billing reports on a weekly basis.
• Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
• Update and manage client websites.
• Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines.
• Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
• Address all rejected invoices within two business days, once transferred from the billing coordinator.
• These duties may be ongoing or ad hoc in nature.
• Other duties as may be assigned to fully meet the requirements of the position.

Skills

e-billing

customer service

attention to detail

Tools

Serengeti

Collaborati

Legal Precision

eBillingHub

Elite Enterprise

3E

Job description

Dentons US LLP is currently recruiting for an E-Billing Coordinator to be resident in any Dentons US office. This position will be responsible for the administration of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The E-Billing Coordinator will report to the E-Billing Supervisor. This is a hybrid position with a requirement to work in-office three days per week.

Responsibilities:

• Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security.
• Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team.
• Meet with billing attorney(s) or secretaries to discuss electronic billing processes.
• Generate and distribute e-billing reports on a weekly basis.
• Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
• Update and manage client websites
• Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines.
• Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
• Address all rejected invoices within two business days, once transferred from the billing coordinator.
• These duties may be ongoing or ad hoc in nature.
• Other duties as may be assigned to fully meet the requirements of the position.

Experience & Qualifications:

• 2+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) in a law firm or professional services required
• Experience with Elite Enterprise or 3E and ME-Billing applications
• Excellent verbal and written communication skills
• Self-starter that delivers superior customer service
• Must be detail-oriented with excellent organizational skills
• Ability to work in a fast-paced environment
• Flexibility to work overtime, as needed

Pursuant with states' laws, the salary range for this position is $70,000 - $92,000, based on experience and local market.