Billing & Collections Supervisor: Lead AR Team & Automation

Galls; Northland (KY); On-site; USD 55,000 - 85,000; Full time

Job summary

Galls is seeking a Billing & Collections Supervisor to join our Finance and Accounting team. You will supervise a team of specialists and interface with customers to resolve shipping and billing issues, while coordinating with Sales, Customer Service and Retail to ensure timely resolutions.

The role emphasizes process automation, strong accounting skills, and the ability to generate financial and management reports for management review.

Qualifications

• Prior supervisory experience is required.
• At least 3 years of experience with collections, invoicing, and/or accounts receivable.
• Proficient in Microsoft Excel.
• Strong attention to detail with accuracy.
• Excellent verbal and written communication skills.
• Ability to build relationships with clients and internal departments.

Responsibilities

• Supervise and coach a team of specialists.
• Directly interface with customers to resolve shipping and billing issues.
• Collaborate across Sales, Customer Service and Retail locations to resolve billing issues promptly.
• Manage collection efforts and related functions.
• Lead bi-weekly regional AR reviews.
• Identify automation opportunities and coordinate IT changes.
• Generate and send customer invoices and account statements as needed.
• Assist in performing account reconciliations and produce weekly financial reports.

Skills

Supervisory experience

Collections / Invoicing / AR

Excel proficiency

Attention to detail

Verbal & written communication

Relationship building

Tools

Excel

Job description

Galls is seeking a Billing & Collections Supervisor to join our Finance and Accounting team. You will supervise a team of specialists and interface with customers to resolve shipping and billing issues, while coordinating with Sales, Customer Service and Retail to ensure timely resolutions.

The role emphasizes process automation, strong accounting skills, and the ability to generate financial and management reports for management review.