Billing & Collections Supervisor

Galls; Northland (KY); On-site; USD 55,000 - 85,000; Full time

Job summary

Galls is seeking a Billing & Collections Supervisor to join our Finance and Accounting team. You will supervise a team of specialists and interface with customers to resolve shipping and billing issues, while coordinating with Sales, Customer Service and Retail to ensure timely resolutions.

The role emphasizes process automation, strong accounting skills, and the ability to generate financial and management reports for management review.

Qualifications

• Prior supervisory experience is required.
• At least 3 years of experience with collections, invoicing, and/or accounts receivable.
• Proficient in Microsoft Excel.
• Strong attention to detail with accuracy.
• Excellent verbal and written communication skills.
• Ability to build relationships with clients and internal departments.

Responsibilities

• Supervise and coach a team of specialists.
• Directly interface with customers to resolve shipping and billing issues.
• Collaborate across Sales, Customer Service and Retail locations to resolve billing issues promptly.
• Manage collection efforts and related functions.
• Lead bi-weekly regional AR reviews.
• Identify automation opportunities and coordinate IT changes.
• Generate and send customer invoices and account statements as needed.
• Assist in performing account reconciliations and produce weekly financial reports.

Skills

Supervisory experience

Collections / Invoicing / AR

Excel proficiency

Attention to detail

Verbal & written communication

Relationship building

Tools

Excel

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Galls is looking for a Billing & Collections Supervisor to join our growing Finance and Accounting team. This position is responsible for providing financial, administrative and clerical support by ensuring the company receives payments for goods and services and properly records the transactions by posting receipts and resolving discrepancies according to established policies and procedures in an efficient, timely and accurate manner. This role will be fully engaged in the support of our Finance and Accounting team and is an outstanding opportunity to collaborate across multiple organizational business units.

The right candidate thrives in a fast-paced culture that values strategic communication, teamwork and results. They will be a self-motivated, detail-oriented individual with an eye for automation and process improvement. This position requires strong accounting, analytical, organizational and problem-solving skills as well as the ability to communicate and work with other operational departments.

Essential Duties and Responsibilities

• Supervise and coach a team of 6 specialists.


• Directly interface with customers to resolve shipping and billing issues.


• Collaborate across multiple operational departments, including Sales, Customer Service and Retail locations, as needed, to ensure all billing issues are resolved in a timely manner.


• Manage collection efforts and associated functions.


• Participate and lead bi-weekly regional AR reviews.


• Identify opportunities for automation and coordinate with the IT department as necessary to implement identified changes.


• Generating and sending customer invoices and account statements as needed.


• Assist in performing account reconciliations.


• Producing weekly financial and management reports as needed.

Desired Skills, Education and Experience

• Prior Supervisory experience a must.


• At least 3 years of experience with collections, invoicing, and/or accounts receivable.


• Proficient in Microsoft Office applications (specifically Excel).


• Strong attention to detail with a dedication to accuracy


• Excellent verbal and written communication skills


• Ability to build relationships with clients and internal departments


• High degree of familiarity with accounts receivable functions (i.e. Cash Application, invoice write-offs, bad debt reserve, etc.)


• Knowledge of GAAP and basic accounting principles