Billing & AR Operations Supervisor

Performance Team; Jurupa Valley (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Performance Team in California is seeking an Admin Supervisor to oversee billing operations, AR management, and customer billing support across multiple locations. You will ensure timely invoicing, maintain billing data in systems, and drive process improvements.

You will supervise up to 7 administrative and billing staff, provide coaching, and align billing practices with customer specifications while supporting after-hours requests as needed.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Finance, or related field.
• 3+ years of experience in billing, accounts receivable, finance administration, or related field.
• 3+ years of supervisory or team leadership experience.

Responsibilities

• Oversee daily billing activities to ensure accurate and timely invoice generation.
• Review and validate invoices, purchase orders, delivery records, and other supporting documentation.
• Enter and maintain billing information in company systems.
• Prepare customer invoices, including charges, credit terms, shipment dates, and supporting documentation.
• Research and resolve billing discrepancies, customer disputes, and invoice exceptions.
• Process credit memos and billing adjustments related to incorrect billing.
• Maintain customer billing profiles and ensure compliance with customer-specific requirements.
• Conduct weekly AR reviews across all assigned locations.
• Monitor aging reports and identify past-due accounts requiring follow-up.
• Coordinate with customers and internal teams to resolve payment delays.
• Escalate collection risks and unresolved aging balances to management.
• Identify opportunities to streamline billing, approval workflows, and validation processes.
• Develop and maintain standard operating procedures for billing and AR activities.
• Improve reporting tools and processes to increase efficiency and accuracy.
• Recommend solutions that reduce billing errors and improve cash flow performance.
• Provide backup coverage for dedicated customer billing accounts.
• Cross-train team members to ensure adequate coverage and eliminate single points of failure within billing operations.

Job description

Performance Team in California is seeking an Admin Supervisor to oversee billing operations, AR management, and customer billing support across multiple locations. You will ensure timely invoicing, maintain billing data in systems, and drive process improvements.

You will supervise up to 7 administrative and billing staff, provide coaching, and align billing practices with customer specifications while supporting after-hours requests as needed.