Billing & Collections Specialist – Resort AR

Grand Traverse Resort; Michigan; On-site; USD 36,000 - 52,000; Full time

Job summary

Grand Traverse Resort seeks an Accounts Receivable Assistant to support billing for resort and member accounts. You will manage documentation, maintain membership files, and ensure timely invoicing and postings. The role includes handling confidential data and supporting monthly and year-end financial processes.

The position requires AR experience and strong Excel/Word skills, with a focus on accuracy and customer service in a fast-paced resort environment.

Qualifications

• Minimum 2 years college experience preferred.
• Accounts Receivable and/or accounting experience required.
• Strong computer skills in Excel and Word.

Responsibilities

• Research and provide support documentation on charges for resort guest and member accounts.
• Maintain a complete file on all member accounts with contracts and correspondence.
• Provide timely and accurate billings and handle posting of charges, adjustments, and payments.
• Maintain secure files for credit card information and manage monthly auto-pay charges.

Skills

Attention to detail

Communication

Patience

Education

2 years college experience

Accounts Receivable experience

Tools

Excel

Word

Abacus

Job description

Grand Traverse Resort seeks an Accounts Receivable Assistant to support billing for resort and member accounts. You will manage documentation, maintain membership files, and ensure timely invoicing and postings. The role includes handling confidential data and supporting monthly and year-end financial processes.

The position requires AR experience and strong Excel/Word skills, with a focus on accuracy and customer service in a fast-paced resort environment.