Billing & Collections Specialist — Excel‑Driven, Mission‑Aligned

CFS; Westbrook (CT); On-site; USD 52,000 - 57,000; Full time

Job summary

CFS in Madison, CT is seeking a Billing & Collections Specialist to manage recurring billing, receivables, and collections. You will analyze reports with Excel, reconcile data, and maintain accurate billing records to support a mission-driven finance team.

Preferred candidates have 2+ years in billing/AR, strong Excel capabilities, and a proven track record in collecting overdue accounts while communicating professionally with families.

Qualifications

• 2+ years of experience in billing, AR, or accounting roles.
• Strong billing and accounts receivable experience.
• Experience with collections and customer account follow-up.
• Strong Excel skills, including manipulating and reconciling reports.

Responsibilities

• Manage recurring billing activities for various funding and payment sources.
• Download billing and service reports and review for accuracy.
• Enter services provided and ensure information is billed correctly.
• Analyze monthly reports using Excel.
• Perform reconciliations to ensure billing data is complete and accurate.
• Update billing information in internal systems.
• Monitor private-pay accounts and follow up on outstanding balances.
• Communicate professionally with families regarding overdue accounts.
• Work with individuals on payment arrangements when appropriate.
• Research and resolve billing discrepancies and account issues.
• Maintain accurate billing records and supporting documentation.
• Assist with additional accounting and finance projects as needed.

Skills

Excel skills

Billing & AR experience

Collections experience

Tools

Excel

Job description

CFS in Madison, CT is seeking a Billing & Collections Specialist to manage recurring billing, receivables, and collections. You will analyze reports with Excel, reconcile data, and maintain accurate billing records to support a mission-driven finance team.

Preferred candidates have 2+ years in billing/AR, strong Excel capabilities, and a proven track record in collecting overdue accounts while communicating professionally with families.