Billing and Collections Specialist

CFS; Westbrook (CT); On-site; USD 52,000 - 57,000; Full time

Job summary

CFS in Madison, CT is seeking a Billing & Collections Specialist to manage recurring billing, receivables, and collections. You will analyze reports with Excel, reconcile data, and maintain accurate billing records to support a mission-driven finance team.

Preferred candidates have 2+ years in billing/AR, strong Excel capabilities, and a proven track record in collecting overdue accounts while communicating professionally with families.

Qualifications

• 2+ years of experience in billing, AR, or accounting roles.
• Strong billing and accounts receivable experience.
• Experience with collections and customer account follow-up.
• Strong Excel skills, including manipulating and reconciling reports.

Responsibilities

• Manage recurring billing activities for various funding and payment sources.
• Download billing and service reports and review for accuracy.
• Enter services provided and ensure information is billed correctly.
• Analyze monthly reports using Excel.
• Perform reconciliations to ensure billing data is complete and accurate.
• Update billing information in internal systems.
• Monitor private-pay accounts and follow up on outstanding balances.
• Communicate professionally with families regarding overdue accounts.
• Work with individuals on payment arrangements when appropriate.
• Research and resolve billing discrepancies and account issues.
• Maintain accurate billing records and supporting documentation.
• Assist with additional accounting and finance projects as needed.

Skills

Excel skills

Billing & AR experience

Collections experience

Tools

Excel

Job description

Billing and Collections Specialist | Madison, CT

Target Compensation: 52k - 57k

Why You’ll Love This Opportunity

• Join a collaborative, mission-driven organization
• Take ownership of important billing and receivables processes
• Work with a supportive and experienced finance team
• Opportunity for the Billing & Collections Specialist to utilize strong Excel and analytical skills
• Diverse position combining billing, reporting, reconciliations, and collections

Key Responsibilities Of The Billing & Collections Specialist

As a Billing & Collections Specialist, you will:

• Manage recurring billing activities for various funding and payment sources
• Download billing and service reports from internal systems and review information for accuracy
• Enter services provided and ensure information is billed appropriately
• Manipulate and analyze monthly reports using Excel
• Perform reconciliations to ensure billing data is complete and accurate
• Update billing information and make necessary changes within internal systems
• Monitor private-pay accounts and follow up on outstanding balances
• Communicate professionally with families regarding overdue accounts
• Work with individuals on payment arrangements when appropriate
• Research and resolve billing discrepancies and account issues
• Maintain accurate billing records and supporting documentation
• Assist with additional accounting and finance projects as needed

Preferred Qualifications Of The Billing & Collections Specialist

• 2+ years of experience as a Billing & Collections Specialist or in a similar billing, AR, or accounting role
• Strong billing and accounts receivable experience
• Experience with collections and customer account follow-up
• Strong Excel skills, including experience manipulating and reconciling reports