Billing & Collections Specialist: Customer Cashflow Pro

Carrier; Boca Raton (FL); On-site; USD 36,000 - 72,000; Full time

Benefits offered by this job

Health care benefits

Retirement benefits

Paid time off

Disability insurance

Life Insurance

Tax-advantaged accounts

Tuition assistance

Job summary

Carrier Global Corporation is seeking a Billing and Collections Administrator in Boca Raton to manage contract entry, invoicing, and collections for assigned accounts. You will regularly communicate with customers, branch managers, and service techs in the field to read rentals and ensure accuracy.

Requirements include a high school degree and 2+ years in billing, A/R, or collections. Strong communication, multi-tasking in a fast-paced environment, and CRM/billing software experience are

Qualifications

• Required: High school degree and 2+ years in billing, A/R, and/or collections.
• Preferred: exceptional communication and customer service, multi-tasking in a fast-paced matrix
• Preferred: team-building, relationship-building, attention to detail, and organizational skills
• Preferred: strong computer skills and experience with Microsoft applications
• Preferred: experience with CRM and billing software

Responsibilities

• Receive and process all rental agreements in your assigned area.
• Answer customer questions regarding their rentals.
• Communicate with Branch Managers and techs to keep rentals accurate.
• Make collection calls on a daily basis.
• Perform additional team duties including lookups and yearend paperwork.
• Handle current on-rent reports for key accounts as assigned.

Skills

Communication skills

Customer service

Multi-tasking

Team building

Relationship building

Attention to detail

Organizational skills

Microsoft Office

CRM software

Billing applications

Education

High school degree

Tools

CRM software

Billing applications

Job description

Carrier Global Corporation is seeking a Billing and Collections Administrator in Boca Raton to manage contract entry, invoicing, and collections for assigned accounts. You will regularly communicate with customers, branch managers, and service techs in the field to read rentals and ensure accuracy.

Requirements include a high school degree and 2+ years in billing, A/R, or collections. Strong communication, multi-tasking in a fast-paced environment, and CRM/billing software experience are