Patient Collections Specialist - Billing & Patient Support

Bournewood Health Systems; Boynton Beach (FL); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

Bournewood Health Systems in Boynton Beach, FL is seeking an Administrative Billing/Collections Specialist responsible for pursuing patient collections, calling patients about balances, sending statements, and setting up payment plans. This role requires strong customer service, confidentiality, and accuracy in a fast-paced environment.

The ideal candidate has at least two years in collections and familiarity with billing systems.

Qualifications

• High School Diploma or GED required.
• Minimum of two years’ experience in customer service collections.
• Knowledge of Substance Abuse treatment field preferred.
• Proficient with Microsoft Office and billing systems.

Responsabilités

• Handle patient collections and calls for outstanding balances.
• Send statements and arrange payment plans.
• Maintain timely turnaround for collections processes.
• Collaborate with Admissions to verify insurance details.
• Adhere to HIPAA privacy and confidentiality standards.

Connaissances

Customer service

Collections

Communication

Confidentiality

Attention to detail

Multitasking

Teamwork

Formation

High School Diploma or GED

Outils

Word

Excel

PowerPoint

Outlook

Billing Systems

Collaborate MD

CPR/1st Aid/Aggression Control

Description du poste

Bournewood Health Systems in Boynton Beach, FL is seeking an Administrative Billing/Collections Specialist responsible for pursuing patient collections, calling patients about balances, sending statements, and setting up payment plans. This role requires strong customer service, confidentiality, and accuracy in a fast-paced environment.

The ideal candidate has at least two years in collections and familiarity with billing systems.