Billing and Collections Administrator

Carrier; Boca Raton (FL); On-site; USD 36,000 - 72,000; Full time

Benefits offered by this job

Health care benefits

Retirement benefits

Paid time off

Disability insurance

Life Insurance

Tax-advantaged accounts

Tuition assistance

Job summary

Carrier Global Corporation is seeking a Billing and Collections Administrator in Boca Raton to manage contract entry, invoicing, and collections for assigned accounts. You will regularly communicate with customers, branch managers, and service techs in the field to read rentals and ensure accuracy.

Requirements include a high school degree and 2+ years in billing, A/R, or collections. Strong communication, multi-tasking in a fast-paced environment, and CRM/billing software experience are

Qualifications

• Required: High school degree and 2+ years in billing, A/R, and/or collections.
• Preferred: exceptional communication and customer service, multi-tasking in a fast-paced matrix
• Preferred: team-building, relationship-building, attention to detail, and organizational skills
• Preferred: strong computer skills and experience with Microsoft applications
• Preferred: experience with CRM and billing software

Responsibilities

• Receive and process all rental agreements in your assigned area.
• Answer customer questions regarding their rentals.
• Communicate with Branch Managers and techs to keep rentals accurate.
• Make collection calls on a daily basis.
• Perform additional team duties including lookups and yearend paperwork.
• Handle current on-rent reports for key accounts as assigned.

Skills

Communication skills

Customer service

Multi-tasking

Team building

Relationship building

Attention to detail

Organizational skills

Microsoft Office

CRM software

Billing applications

Education

High school degree

Tools

CRM software

Billing applications

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

As a Billing and Collections Administrator you will be a key customer contact responsible for contract entry, invoicing and collections of a given number of accounts. This position will also have frequent communications with customers, branch managers and service techs in the field reading past and present rentals.

Key Responsibilities

• Receive and process all rental agreements in your assigned area.
• Answer customer’s questions regarding their rentals.
• Communicate with Branch Managers and techs to keep rentals accurate.
• Make collection calls on a daily basis.
• Perform additional team duties as assigned – Process look-ups, yearend process of paperwork and mail out promotional materials as needed.
• Current “on rent” reports for key accounts as assigned.

Required Qualifications

• High school degree
• 2+ years relevant experience in billing, A/R, and or collections

Preferred Qualifications

• Exceptional communication and customer service skills (written and oral)
• Advanced ability to multi-task in a matrix, fast paced environment
• Superb team building and relationship building ability
• Strong attention to detail and organizational skills
• Strong computer skills including Microsoft applications
• Software experience with CRM and billing applications

Pay Range

The annual salary for this position is between $35,500.00 - $71,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 29 October 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.