Billing & Client Success Specialist — Growth Path

Innovative Cost Solutions; Massachusetts; On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Partial Health Insurance Reimbursement

Company Laptop

401K with Company Match after 1 year

Vacation and Sick Time

Job summary

Innovative Cost Solutions in Massachusetts is seeking a Billing Specialist to manage monthly invoicing, collect vendor invoices, and issue electronic bills.

The role requires strong phone and presentation skills, excellent organization, and the ability to work independently in a fast-growing company that rewards accuracy, persistence, and teamwork.

You’ll also assist with general admin tasks, support accounts receivable, and help resolve client billing questions as needed.

Qualifications

• Bachelor’s Degree preferred but NOT REQUIRED
• Minimum 3 years billing experience preferred but NOT REQUIRED
• Must have strong phone and presentation skills
• Hardworking, organized, self-motivated with a desire to succeed
• Multi-tasking and project management skills are a must
• Ability to work independently and as part of a team
• Proficient in MS Office especially Excel and Word
• Knowledge of QuickBooks is a plus but NOT REQUIRED
• Very strong computer skills and reliability
• Strong leadership with good communication and people skills
• Must have valid driver’s license and dependable vehicle

Responsibilities

• Generating monthly invoices using QuickBooks and Excel
• Collecting vendor invoices used for monthly invoices
• Generating and sending out E-Bills
• General filing of all paid and unpaid invoices
• General business tasks
• Resolving billing disputes with Waste Haulers
• Handling billing questions from Clients and miscellaneous customer service inquiries

Skills

Phone communication

Presentation skills

Organizational skills

Multi-tasking

Project management

Teamwork

Strong computer skills

Leadership

Education

Bachelor’s degree preferred

Tools

QuickBooks

Excel

MS Word

MS Office

Job description

Innovative Cost Solutions in Massachusetts is seeking a Billing Specialist to manage monthly invoicing, collect vendor invoices, and issue electronic bills.

The role requires strong phone and presentation skills, excellent organization, and the ability to work independently in a fast-growing company that rewards accuracy, persistence, and teamwork.

You’ll also assist with general admin tasks, support accounts receivable, and help resolve client billing questions as needed.