Client Billing Specialist: Revenue & Cash Flow Expert

PathGroup; Coppell (TX); In loco; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

PathGroup is seeking a Client Bill Representative to oversee client billing within the revenue cycle for assigned accounts. This role ensures the accuracy of invoices, payment posting, and account reconciliation.

The Senior Client Bill Specialist serves as a subject matter expert for client billing workflows, assists with escalated client issues, and supports process optimization to improve cash flow and client satisfaction.

Competenze

• Strong customer service mindset and communication skills
• Attention to detail and accuracy in billing and reconciliations
• Ability to analyze and resolve invoice-related concerns
• Knowledge of billing workflows and compliance practices (PHI/security)

Mansioni

• Ensure accurate and timely creation of client accounts and billing rules in the billing system for new and updated client bill agreements.
• Provide prompt, courteous, and professional customer service to all internal and external clients.
• Analyze and resolve client invoice related concerns in a timely manner.
• Monitor client aging and drive collection activities for past-due accounts and provide escalation support to management as needed.
• Research and lead resolution pertaining to client bill questions, billing discrepancies, pricing variances, and account disputes in collaboration with internal and external teams.
• Review and reconcile client accounts, ensuring all adjustments, credits, and payments are accurately applied.
• Recommend and assist in the implementation of improvements to billing policies, workflows, and system configurations.
• Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Descrizione del lavoro

PathGroup is seeking a Client Bill Representative to oversee client billing within the revenue cycle for assigned accounts. This role ensures the accuracy of invoices, payment posting, and account reconciliation.

The Senior Client Bill Specialist serves as a subject matter expert for client billing workflows, assists with escalated client issues, and supports process optimization to improve cash flow and client satisfaction.