Billing & Client Experience Specialist – On-site Dallas

Corgi Insurance Inc.; Dallas (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Corgi Insurance Inc. is seeking a Client Account Specialist in Dallas, TX to own billing accuracy and the client experience around it. You will act as the primary billing contact for property managers and keep the Insurance Operating System (IOS) updated with client requests and changes.

This fast-paced startup values proactive ownership and clear communication. You will build dashboards that show leadership how billing is performing, create training videos and playbooks, and standardize

Qualifications

• Sharp attention to detail and data integrity.
• Able to explain technical and billing issues clearly to non-technical people.
• Proactive, organized, and takes ownership.
• Comfortable in-person, 5 days/week, in a fast-paced startup.

Responsibilities

• Act as the primary billing contact for property managers.
• Update our IOS to reflect client requests and changes.
• Keep billing structures in IOS accurate.
• Spot revenue-flow improvements and work with engineering to ship them.
• Build dashboards showing leadership how billing is performing.
• Create training videos and tools to improve the client billing experience.
• Write playbooks for billing support, validation, and troubleshooting.
• Standardize processes to prevent workflow breakdowns.

Skills

Attention to detail

Data integrity

Clear communication

Ownership & proactivity

Job description

Corgi Insurance Inc. is seeking a Client Account Specialist in Dallas, TX to own billing accuracy and the client experience around it. You will act as the primary billing contact for property managers and keep the Insurance Operating System (IOS) updated with client requests and changes.

This fast-paced startup values proactive ownership and clear communication. You will build dashboards that show leadership how billing is performing, create training videos and playbooks, and standardize