Billing & AR Specialist — Client-Focused Finance

Doeren hew; Grand Rapids (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Doeren Mayhew CPAs and Advisors in Grand Rapids, MI is seeking a Billing & Accounts Receivable Coordinator to maintain client data, time entries, monthly billing, and reporting. The role emphasizes accuracy, confidentiality, and teamwork across departments.

The position involves invoicing, client communications, collections, and generating routine reports for management. Applicants should have 2–3 years of administrative or clerical experience with billing exposure and strong numerical skills.

Qualifications

• A minimum of 2-3 years of administrative or executive assistant experience.
• Billing and accounts receivable experience preferred.
• Experience with IRIS STAR and Salesforce preferred.
• Detailed, accurate, and deadline-driven.
• Strong communicator who can balance and prioritize priorities.
• High degree of confidentiality and professional demeanor.

Responsibilities

• Builds professional relationships with clients, vendors, staff and partners.
• Reports ideas or concerns to supervisor or HR for process improvements.
• Meets deadlines, enters time daily, and attends events.
• Maintains professional communication both verbally and in writing.
• Updates client information in the system.
• Trains new users on time entry standards.
• Prepares and distributes invoices to clients.
• Investigates and responds to client inquiries regarding billing matters.
• Manages the collection effort of past due client accounts.
• Collaborates with HR on PTO balances and benefits tracking.
• Creates internal invoices and coordinates payments between departments.

Skills

Administrative experience

Billing knowledge

Accounts receivable

Communication skills

Analytical ability

Confidentiality

Time management

Teamwork

Tools

IRIS STAR

Salesforce

Microsoft Office

Job description

Doeren Mayhew CPAs and Advisors in Grand Rapids, MI is seeking a Billing & Accounts Receivable Coordinator to maintain client data, time entries, monthly billing, and reporting. The role emphasizes accuracy, confidentiality, and teamwork across departments.

The position involves invoicing, client communications, collections, and generating routine reports for management. Applicants should have 2–3 years of administrative or clerical experience with billing exposure and strong numerical skills.