Billing and Payment Coordinator

Total Quality Logistics; Wade Hampton (SC); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health, dental and vision coverage

401(k) with company match

Employee discounts

Tuition reimbursement

Employee referral bonuses

Job summary

Total Quality Logistics is seeking a Billing and Payment Coordinator to handle payments and billing for customers. You will be trained in invoicing, payment processing, billing audits, and payment resolution to support accurate, timely billing operations.

The role emphasizes careful document review, issue resolution with customers and sales teams, and maintaining smooth billing processes. On-site role in Greenville, SC with comprehensive benefits and growth opportunities.

Qualifications

• Ability to work Monday to Friday 8am to 5pm EST.
• Excellent communication skills with great attention to detail.
• Proficient with Microsoft Office products.
• Strong organizational skills and accountability.

Responsibilities

• Process incoming paperwork for billing and accounts payable.
• Review documents for accuracy and completeness.
• Make outbound calls to resolve paperwork issues.
• Communicate with sales teams and customers to resolve billing discrepancies.
• Answer incoming calls and connect them to the appropriate team.

Skills

Billing

Accounts payable

Payment processing

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

About the role:

As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.

What's in it for you:

• Starting pay: $17.50 - $18.00/hour
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Employee referral bonuses
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you'll be doing:

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Communicate with sales teams and customers to help resolve any billing discrepancies
• Answer incoming calls and connect them to the appropriate team

What you need:

• Ability to work Monday to Friday 8am to 5pm EST
• Ability to take ownership of responsibilities and see tasks through completion
• Excellent communication skills with great attention to detail
• Proficient with Microsoft Office products
• The desire to be a part of TQL while contributing to our continued growth
• Demonstrated exceptional punctuality
• Exceptional organizational skills with strong attention to detail

Where you'll be:

400 Executive Center Dr., Suite 300, Greenville, SC 29615

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.