Billing and Payment Coordinator

Total Quality Logistics; United States; On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Comprehensive benefits

Health insurance

Dental coverage

Vision coverage

401(k) with company match

Tuition reimbursement

Employee referral bonuses

Job summary

Total Quality Logistics is seeking a Billing and Payment Coordinator in Tempe, AZ to process payments and invoicing with accuracy. You will be trained in invoicing, payment processing, and billing audits, contributing to smooth billing operations.

Work schedule is Monday to Friday, 6am to 2pm PST, with comprehensive benefits including health, dental, vision, a 401(k) with company match, tuition reimbursement, and employee referral bonuses. On-site location at 2005 W 14th St #100, Tempe, AZ 85281.

Qualifications

• Ability to handle billing and payment processing with accuracy.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Process incoming paperwork for billing and accounts payable.
• Review documents for accuracy and complete submissions.
• Make outbound calls to resolve paperwork issues.
• Communicate with sales teams and customers to resolve billing discrepancies.
• Answer incoming calls and route to the appropriate team.

Skills

Attention to detail

Communication skills

Organizational skills

Microsoft Office proficiency

Tools

Microsoft Office

Job description

About the role:

As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL’s continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.

What’s in it for you:

• Starting pay: $19.00 - $19.50/hour
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Employee referral bonuses
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Communicate with sales teams and customers to help resolve any billing discrepancies
• Answer incoming calls and connect them to the appropriate team

What you need:

• Ability to work Monday to Friday 6am to 2pm PST
• Ability to take ownership of responsibilities and see tasks through completion
• Excellent communication skills with great attention to detail
• Proficient with Microsoft Office products
• The desire to be a part of TQL while contributing to our continued growth
• Demonstrated exceptional punctuality
• Exceptional organizational skills with strong attention to detail

Where you’ll be: 2005 W 14th St #100, Tempe, AZ 85281

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.