Billing and Payment Coordinator

Total Quality Logistics; Tampa (FL); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with company match

Tuition reimbursement

Job summary

TQL in Tampa, FL is seeking a Billing and Payment Coordinator responsible for processing payments, invoicing, and billing audits. You will help maintain accurate customer accounts and support resolution of any billing discrepancies with sales teams and customers.

Ideal candidates communicate clearly, pay close attention to detail, and are proficient with Microsoft Office. Starting pay ranges from $19.00 to $19.50 per hour, with comprehensive benefits, a 401(k) with company match, and growth

Qualifications

• Excellent communication skills with great attention to detail.
• Proficient with Microsoft Office products.
• Demonstrated exceptional punctuality.
• Exceptional organizational skills with strong attention to detail.

Responsibilities

• Process incoming paperwork for billing and accounts payable.
• Review all documents for accuracy while ensuring they are filled out completely.
• Make outbound calls to resolve paperwork issues.
• Communicate with sales teams and customers to help resolve any billing discrepancies.
• Answer incoming calls and connect them to the appropriate team.

Skills

Communication skills

Attention to detail

Punctuality

Organizational skills

Tools

Microsoft Office

Job description

About the role:

As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL’s continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.

What’s in it for you:

• Starting pay: $19.00 - $19.50/hour
• Comprehensive benefits package Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Employee referral bonuses
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Communicate with sales teams and customers to help resolve any billing discrepancies
• Answer incoming calls and connect them to the appropriate team

What you need:

• Ability to work Monday to Friday 8am to 5pm EST
• Ability to take ownership of responsibilities and see tasks through completion
• Excellent communication skills with great attention to detail
• Proficient with Microsoft Office products
• The desire to be a part of TQL while contributing to our continued growth
• Demonstrated exceptional punctuality
• Exceptional organizational skills with strong attention to detail

Where you’ll be:

14025 Riveredge Drive, Suite 200, Tampa, FL 33637

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.