Billing and Payment Coordinator

Total Quality Logistics; Tampa (FL); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Starting pay $19.00–$19.50/hour

Comprehensive benefits package

Health, dental and vision coverage

401(k) with company match

Employee referral bonuses

Great Place to Work awards

Job summary

Total Quality Logistics is seeking a Billing and Payment Coordinator to handle payments and customer invoicing from our Tampa, FL location. You will be trained to specialize in invoicing, payment processing, billing audits, and customer-specific billing processes.

Key duties include processing paperwork, ensuring accuracy, resolving issues by phone, and collaborating with sales and customers to fix discrepancies. Ideal candidates show punctuality and strong organizational skills.

Qualifications

• Strong communication and attention to detail required.
• Proficient with Microsoft Office products.
• Ability to work 8am–5pm EST.
• Ownership of responsibilities and follow‑through.

Responsibilities

• Process incoming paperwork for billing and accounts payable.
• Review documents for accuracy and completeness.
• Make outbound calls to resolve paperwork issues.
• Communicate with sales teams and customers to resolve billing discrepancies.
• Answer incoming calls and route to the appropriate team.

Skills

Excellent communication

Attention to detail

Organizational skills

Tools

Microsoft Office

Job description

About the role:

As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution and customer-specific billing processes. You will play a vital role in TQL’s continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.

What’s in it for you:

• Starting pay: $19.00 - $19.50/hour
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Employee referral bonuses
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Communicate with sales teams and customers to help resolve any billing discrepancies
• Answer incoming calls and connect them to the appropriate team

What you need:

• Ability to work Monday to Friday 8am to 5pm EST
• Ability to take ownership of responsibilities and see tasks through completion
• Excellent communication skills with great attention to detail
• Proficient with Microsoft Office products
• The desire to be a part of TQL while contributing to our continued growth
• Demonstrated exceptional punctuality
• Exceptional organizational skills with strong attention to detail

Where you’ll be:

14025 Riveredge Drive, Suite 200, Tampa, FL 33637

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.