Medical Billing and Collections Specialist

LHH; Kettering (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

LHH Recruitment Solutions partners with a well-established healthcare services organization to identify a Billing & Accounts Receivable Specialist. This role manages resident and payer billing, collections, and reconciliations, ensuring regulatory compliance and accurate records.

The ideal candidate will have at least 2 years of healthcare billing experience (long-term care or related) and be comfortable communicating with residents, families, and third-party payers.

Qualifications

• Minimum of 2 years of healthcare billing experience in long-term care or senior living.
• Knowledge of government reimbursement programs and private-pay billing.
• Experience with collections and account resolution.
• Ability to communicate with residents, families, payers, and internal stakeholders.
• Experience reviewing and managing accounts receivable aging reports.

Responsibilities

• Meet with residents, families, and responsible parties to explain account balances, payment responsibilities, and billing inquiries.
• Maintain accurate occupancy and account records within the billing system.
• Manage collection efforts on outstanding balances and document all collection activity.
• Generate and submit monthly billing to various payer sources, including government programs and private-pay accounts.
• Monitor outstanding receivables, research unpaid claims, and perform follow-up activities for timely reimbursement.
• Post payments accurately and reconcile resident account activity.
• Perform monthly bank and account reconciliations.
• Review account ledgers for accuracy and resolve discrepancies as needed.

Skills

Healthcare billing

Accounts receivable

Collections

Regulatory compliance

Resident/payor communication

Attention to detail

Billing software

Tools

Billing software systems

Job description

Medical Billing and Collections Specialist

LHH Recruitment Solutions is partnering with a well-established healthcare services organization to identify a Billing & Accounts Receivable Specialist. This position is responsible for managing resident and payer billing, collections, account reconciliation, and receivable follow-up while ensuring accurate financial records and regulatory compliance. The ideal candidate will have prior experience in long-term care or healthcare billing and be comfortable interacting with residents, families, and third-party payers. This position is direct hire and will pay between $55K and $70K annually.

Responsibilities

• Meet with residents, families, and responsible parties to explain account balances, payment responsibilities, and billing inquiries.
• Maintain accurate occupancy and account records within the billing system.
• Manage collection efforts on outstanding balances and document all collection activity.
• Generate and submit monthly billing to various payer sources, including government programs, commercial insurance plans, and private-pay accounts.
• Monitor outstanding receivables, research unpaid claims, and perform follow-up activities to support timely reimbursement.
• Participate in accounts receivable review meetings and provide updates on aging trends and collection efforts.
• Post payments accurately and reconcile resident account activity.
• Perform monthly bank and account reconciliations.
• Review account ledgers for accuracy and resolve discrepancies as needed.
• Ensure resident trust funds and financial records are maintained in accordance with applicable regulations and internal policies.
• Enter and maintain supporting charges and ancillary billable services within the billing system.
• Assist with other accounting and administrative duties as assigned.

Qualifications

• Minimum of 2 years of healthcare, long-term care, senior living, or related medical billing experience.
• Knowledge of government reimbursement programs, managed care plans, commercial insurance, and private-pay billing processes preferred.
• Experience handling collections, delinquent accounts, payment arrangements, and account resolution activities.
• Ability to communicate professionally with residents, family members, payers, and internal stakeholders regarding financial matters.
• Experience reviewing and managing accounts receivable aging reports.
• Strong attention to detail, organization, and ability to manage multiple priorities.
• Proficiency with billing, accounting, and financial software systems.
• Ability to work effectively in an on-site office environment.