Billing Analyst: Fast-Paced, High-Impact Role

Carter Machinery; Salem (WV); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Tuition reimbursement

Overtime opportunities

Shift differential

Tool allowances

Job summary

Carter Machinery Co. Inc. is seeking a Billing Analyst to support customer billing and order processing across multiple locations (Fishersville, VA; Princeton, WV; Salem, VA).

The role requires coordinating with customers and product support teams to secure purchase orders, ensuring SOP-compliant work orders, and reviewing estimates for service work and warranties. The ideal candidate will have WIP experience, familiarity with DBS/CAT systems, and a college degree.

Qualifications

• Experience in a service industry with work-in-process exposure.
• Experience with DBS/CAT systems preferred.
• College degree is a plus.

Responsibilities

• Collaborate with customers and product support teams to obtain purchase orders.
• Ensure work orders conform to SOPs and are accurate.
• Review estimates and work orders for warranty considerations.
• Process invoicing within 3 business days of submission.
• Maintain customer billing procedures and warranty documentation.

Skills

Customer service

Communication

Time management

Analytical thinking

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

DBS/CAT systems

Job description

Carter Machinery Co. Inc. is seeking a Billing Analyst to support customer billing and order processing across multiple locations (Fishersville, VA; Princeton, WV; Salem, VA).

The role requires coordinating with customers and product support teams to secure purchase orders, ensuring SOP-compliant work orders, and reviewing estimates for service work and warranties. The ideal candidate will have WIP experience, familiarity with DBS/CAT systems, and a college degree.