Billing & Service Orders Specialist

Carter Machinery Company, Inc.; Fishersville, Princeton (VA, NJ); Presencial; USD 28.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

401(k)

Life insurance

Disability insurance

In-house training

Referral bonus

Tool allowances

Discounts on vehicles

Overtime

Shift differential

Descripción de la vacante

Carter Machinery Co. Inc. in Virginia is hiring for a 1st shift role with starting compensation range of $20.51–$27.10 per hour.

You will process purchase orders, review work orders, and coordinate with customers and service teams to ensure accurate invoicing and timely billing. We seek candidates with WIP experience, DBS/CAT systems knowledge, strong communication, organization, and problem-solving skills; familiarity with heavy equipment and MS Office is a plus.

Formación

• WIP experience in a service environment.
• Strong communication, written and verbal.
• Excellent organizational skills and attention to detail.
• Proven time-management ability and meeting deadlines.
• Analytical and problem-solving abilities.
• Proficiency with Microsoft Office Suite.

Responsabilidades

• Work with customers and product support teams to obtain purchase orders.
• Ensure work orders meet SOP and are accurate.
• Review estimates for service work.
• Prepare work orders for warranty claims.
• Invoicing within 3 business days of service submission.
• Communicate with customers on payment information and disputes.
• Maintain billing procedures and warranty knowledge.

Conocimientos

WIP experience

Customer service

Communication

Organization

Time management

Analytical / problem solving

MS Office

Herramientas

DBS/CAT systems

Microsoft Office

Descripción del empleo

Carter Machinery Co. Inc. in Virginia is hiring for a 1st shift role with starting compensation range of $20.51–$27.10 per hour.

You will process purchase orders, review work orders, and coordinate with customers and service teams to ensure accurate invoicing and timely billing. We seek candidates with WIP experience, DBS/CAT systems knowledge, strong communication, organization, and problem-solving skills; familiarity with heavy equipment and MS Office is a plus.