General Biller

Evans Transportation; Delafield (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Evans Transportation is seeking a Billing Analyst located in Delafield, Wisconsin. This role involves maintaining accurate and timely billing for customers, troubleshooting issues, and implementing initiatives for customer invoicing and carrier payments.

The ideal candidate will have strong customer service skills, attention to detail, and experience with Microsoft Office, especially Excel. A high school diploma is required, and an associate's degree is preferred.

Qualifications

• Education: High School Diploma required.
• Strong customer service and interpersonal communication skills required.
• Quick learner with the ability to adapt to new software and technology.
• Fluent in reading, writing, typing, and speaking English; Spanish is a plus.

Responsibilities

• Audit and review carrier invoices for accuracy.
• Update TMS for customer billing.
• Contact freight carriers for missing information and problem resolution.
• Prepare customer reports.
• Create and be accountable for key performance metrics.

Skills

Strong customer service skills

Interpersonal communication skills

Problem-solving abilities

Attention to detail

Multitasking capabilities

Fluent in English

Experience with Microsoft Office

Education

High School Diploma

Associate's degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Job description

Billing Analyst

Under the direction of the Billing Manager, this role is responsible for maintaining accurate and timely billing for our customers, troubleshooting issues, and implementing new initiatives to ensure accurate customer invoicing and carrier payments.

Roles & Responsibilities

• Audit and review carrier invoices for accuracy.
• Update TMS for customer billing.
• Contact freight carriers for missing information and problem resolution.
• Prepare customer reports.
• Create and be accountable for key performance metrics.
• Perform all other duties as assigned.

Minimum Qualifications & Requirements

• Education: High School Diploma.

Experience / Training

• Strong customer service and interpersonal communication skills.
• Quick learner with the ability to adapt to new software and technology.
• Excellent problem-solving and analytical abilities.
• Exceptional attention to detail with strong multitasking capabilities.
• Fluent in reading, writing, typing, and speaking English; Spanish is a plus but not necessary.
• Experience with Microsoft Office, especially Excel and Outlook.

Preferred Qualifications & Requirements

• Education: Associate's degree preferred.

Physical and Mental Demands

Employee must be able to sit continuously, use a keyboard, calculator, and telephone, occasionally stand, walk, stoop, or kneel, and lift up to 10 pounds. Visual acuity for close vision is required. Reasonable accommodation may be provided for individuals with disabilities.

Work Environment

Work is performed in an office environment with moderate noise level. Reasonable accommodation may be provided for individuals with disabilities.