Billing Analyst I

A Hiring Company; Overland Park (KS); On-site; USD 23,866 - 33,992; Full time

Job summary

A leading company in the billing sector is seeking a Billing Analyst to manage data entry and billing customer service. The role involves resolving billing issues, maintaining confidentiality, and providing excellent customer service. Candidates must have knowledge of Microsoft Office and a high school diploma. This full-time position offers an hourly wage of $21.00 and is ideal for those looking to work in a dynamic accounting environment.

Qualifications

• Working knowledge of Microsoft Office software.
• Basic skills for operation of a computer workstation.

Responsibilities

• Provide superbills and itemized statements upon request.
• Answer incoming phone calls directed towards billing department.
• Contact customers to collect overdue payments via phone/email.

Skills

Microsoft Office

Computer workstation operation

Education

High School diploma or equivalent

Job description

Billing Analyst

Summary of position: Primary duties involve data entry, billing customer service calls, collections and resolving billing issues. Maintains confidentiality of billing information while consistently providing excellent customer service to both internal and external clients.

Responsibilities

• Provide superbills and itemized statements upon request.
• Answers incoming phone calls directed towards billing department from clients and co-workers.
• Places outbound calls to patients and doctors regarding billing issues, clarifying test/payment information.
• Responsible for contacting customers to collect overdue payments via phone/email. Process credit card payments and add to payment journal.
• Handling of general/basic correspondence for internal/external customer requests via tickets, CRM cases and billing emails.
• Maintain basic knowledge and understanding of billing department lab, financial databases and processes.
• Performs work with a high level of accuracy and professionalism.
• Performs other duties as assigned, including, but not limited to, working on basic or general tasks in other parts of the department, if necessary.

Requirements

• Must possess a working knowledge of Microsoft Office software.
• Basic skills for operation of a computer workstation (including word processing, spreadsheet, and database operations).

Education and Experience: High School diploma or equivalent.

Physical Requirements: Prolonged periods sitting at a desk.

Compensation details

Hourly Wage: $21.00

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

Industry

Business Content